Spinz Casino support is available to New Zealand players through Live Chat and email. For account access, verification, payments, bonus questions, or withdrawal issues, Live Chat is the fastest route because it connects you with support directly from the casino site.
How to Reach Spinz Support
Use the official Spinz support channels only. Do not send documents, payment screenshots, or identity information through social media.
- Live Chat: available on the Spinz Casino website
- Email: [email protected]
- Data protection contact: [email protected]
- Social links shown on site: Facebook, Instagram, X/Twitter, Vimeo, YouTube
Support is listed as available 24 hours a day, 7 days a week. If your issue is urgent, such as a locked account, payment problem, or withdrawal delay, use Live Chat first. If the matter is not time-sensitive, email support and include your account details, a short explanation, and any relevant transaction reference.
Company and Licence Details
Spinz Casino is operated by Granturo Malta Ltd, a Maltese company registered with the Malta Business Registry under company number C107733. The registered office is Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta.
Granturo Malta Ltd is licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/1079/2025, issued on 10 September 2025.
For New Zealand players, Spinz operates under an offshore licence. Online gambling in New Zealand is governed by the Gambling Act 2003, but offshore casino sites are not licensed or supervised by the New Zealand Department of Internal Affairs. If gambling stops feeling controlled, contact Gambling Helpline NZ on 0800 654 655 or visit Problem Gambling Foundation NZ.
