Responsible gaming means keeping casino play within clear personal limits. Spinz Casino is available to New Zealand players under an offshore Malta Gaming Authority licence, so players should understand that this is not a New Zealand Department of Internal Affairs licensed online casino.
Spinz Casino is operated by Granturo Malta Ltd, registered in Malta at Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. The operator is licensed by the Malta Gaming Authority under licence number MGA/B2C/1079/2025.
Safer Play Tools at Spinz
Spinz provides several account tools that can help players control time, spending, and access to gambling. These tools can usually be managed in the Limits section of the player account.
Available safer gambling tools include:
- Time limit: logs the player out after a chosen period.
- Net loss limit: blocks further wagers after a set loss amount is reached.
- Deposit limit: rejects new deposits once the chosen deposit amount is reached.
- Wagering limit: stops bets above a selected level.
- Timeout: temporarily blocks access to the account.
- Indefinite self-exclusion: denies access to the account until the player contacts Spinz Support and the reinstatement process is completed.
Players can also contact Spinz through Live Chat or by email at [email protected] if they need help applying account restrictions.
Warning Signs of Gambling Harm
A player should stop and seek support if gambling starts affecting money, mood, work, study, or relationships. Warning signs can include:
- depositing more than planned;
- chasing losses after a bad session;
- gambling to deal with stress, boredom, or debt;
- hiding gambling from family or friends;
- cancelling withdrawals to keep playing;
- borrowing money to gamble;
- feeling anxious, angry, or restless when not gambling;
- ignoring deposit, loss, or time limits.
These signs do not need to appear all at once. One repeated pattern can be enough to take a break.
Help for New Zealand Players
New Zealand players can get free and confidential support from local gambling harm services. The Problem Gambling Foundation NZ provides counselling, advice, support, live chat, text support, and regional services through www.pgf.nz.
The national Gambling Helpline is available on 0800 654 655. Players can also text 8006 for support. This service is suitable for people worried about their own gambling or someone else’s gambling.
How to Ask for Help
If gambling no longer feels controlled, do not wait for a serious financial loss before acting. Set a timeout or self-exclusion in the Spinz account, contact [email protected], and speak with a New Zealand gambling support service.
For urgent support, call the Gambling Helpline on 0800 654 655. For counselling and practical help, visit www.pgf.nz or contact PGF on 0800 664 262.
